It has been a devastating experience at St George's Hospital in Tooting, alleged a mother who lost her young son in the hospital. Kane Gorny lost his life due to dehydration, but before losing his life, he begged for liquid, but the staff was least bothered to look at his deteriorating condition, alleged Rita Cronin.

Rita said that she could not find even a single staff member, who would have been caring towards her son. While explaining the reason for thirst, Rita said that doctors ignored that they have not given vital medicine to Kane, which were necessary to retain his body fluids.

This led him to suffer from liquid deficiency, and asked for some liquid to curb his thirst pangs. Kane even called police as well as his mother, so that they could convince the hospital staff to get him something to drink. No effect was seen on the staff, even when police and Rita arrived. It was Rita only, who realized that Kane has not been given essential medicine to retain his body fluids.

Deputy coroner Dr. Shirley Radcliffe said, "Undoubtedly let down by incompetence of staff, poor communication, a lack of leadership both medical and nursing, a culture of assumption, assuming others will do what you haven't done".