Findings in a recent report subjected by Federal Health Department have proposed that there are minor errors in the identity details of about one-third of the patients filed for the new e-health system across the nation. However, the department has clarified that it will not be publishing the report.
It has been reported that the information regarding the patients’ identity registered with state public hospitals was not similar to the one held by Medicare of the same patients. Small mistakes, including the difference in the spellings of patients’ name, but even these small errors could turn out to be major problems.
The system demands of correct information, which should match accurately, so that patients have to face no troubles in accessing their e-health records.
Herald has requested the Health Department to release the report under the Freedom of Information Act. However, the department has denied their request and said, “The report was subject to confidentiality undertakings given by IBM, the company that prepared the document. The confidentiality undertakings are understood to have been made to state and federal agencies”.
It is being expected that individual patient records are not included in the confidential undertakings. However, it is being proposed that the reason behind the denial is that there are problems in the e-health records.
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