Only 13% US Galaxy Note 7 users have exchanged their potentially explosive handsets

Only 13% US Galaxy Note 7 users have exchanged their potentially explosive hands

In a disclosure related to Samsung Electronics' Galaxy Note 7 replacement program, Tim Baxter -- president and COO of Samsung Electronics America -- said in a video released on Thursday that the replacement of Galaxy Note 7 with other devices has thus far been sought only by a small percentage users of the handset.

Samsung had announced a global recall of Galaxy Note 7 handsets last week, due to the potential explosive batteries of the handsets. Galaxy Note 7 is Samsung's latest Galaxy Note flagship smartphone which was officially launched by the company in late August.

Along with recalling all the nearly 2.5 million Galaxy Note 7 handsets sold worldwide by the company, Samsung had also issued a warning to the handset's users that they "should immediately stop using and power down the recalled Galaxy Note 7 devices."

The company had also asked Galaxy Note 7 owners to go to the store where they purchased the handsets, and either get a new Note 7, a refund, or a replacement handset.

However, as per the revelation by Baxter in the Thursday video, only 130,000 Galaxy Note 7 owners in the US have exchanged their handsets for other smartphones till now. With a total of nearly 1 million Galaxy Note 7 units having been recalled in the US, the disclosure by Baxter means that the exchange option has been availed by only about 13 percent Galaxy Note 7 owners. 

Companies: 
General: 

Popular Stories

Dr. Mark Wainberg dies after struggling in waters off Bal Harbour, Fla.

Famed microbiologist Dr. Mark Wainberg, who played... Read More

Microsoft patches NSA’s leaked Windows hacks

Microsoft Corp. has claimed that it has already... Read More

Las Vegas to offer clean needles through vending machines

Struggling to fight back soaring heroin and HIV... Read More

Nintendo announces new games for Switch

During the most recent Nintendo Direct, the mobile... Read More

Decomposed bat found inside package of salad: officials confirm

Fresh Express is recalling a limited number of... Read More

Future Google Pixel phones may feature curved screens

Tech giant Google Inc. has plans to introduce a... Read More