Microsoft’ Roz Ho says data lost by T-Mobile Sidekick users may be restored

Microsoft, T-Mobile

In contrast to Microsoft's Saturday statement that the T-Mobile Sidekick users' data was lost permanently due to a service glitch at its Danger subsidiary, Roz Ho - Microsoft's Corporate Vice President of Premium Mobile Experiences - recently said in a letter to the Sidekick users that there are chances of the lost data being restored.

Extending an apology for the problems that the massive server failure caused to the Sidekick users, Ho expressed the optimism that with the company's plans to have a go at restoring the lost data might yield fruitful results.

Reporting that most of the data had been recovered, Ho wrote: "We plan to begin restoring users' personal data as soon as possible, starting with personal contacts, after we have validated the data and our restoration plan. We will then continue to work around the clock to restore data to all affected users, including calendar, notes, tasks, photographs and high scores, as quickly as possible."

Further, noting that most of the data which was lost pertained to Microsoft's core database and the back-up, Ho said that the data loss had affected only a minority of Sidekick users.

Ho also asked the affected users to log into the T-Mobile Sidekick forum at http://www.t-mobile.com/sidekick, to receive the most recent updates about the commencement of data restoration process, and to take some necessary steps, if required.

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