Airbnb Discusses Discrimination Issues at Open Air conference in San Francisco
On Wednesday, the topic of discrimination became the most talked about issue at Airbnb's Open Air conference in San Francisco. Recent complaints from users regarding discriminations have made the company look into the matter.
Mike Curtis, the company's Engineering VP said that the company was facing racial discrimination challenges and out cold bias that is mostly present in the society and is not a simple issue that a company could solve.
He said, "I want to stand here and tell you that we are committed to battling this with every tool at our disposal and with zero tolerance."
He referred to instances which the company has faced recently connected to racism and transgender issues.
In June, Airbnb removed one of the hosts from its app after he sent insulting remarks to a black guest telling her to "find another place the rest." The site also banned a host for denying room to a transgender woman.
Curtis added, "There has been a lot of discussion of this issue in recent days and weeks. We take it seriously and we're taking action but also no one company can solve it alone."
The peer-to-peer model, that Airbnb follows to connect hosts and guests via its app or website for booking lodging came under fire after the recent discriminatory incidents and there was a spike in the hashtag #AirbnbWhileBlack.