Samsung suspends Galaxy Note 7 sales worldwide; recalling all 2.5M units sold thus far

Samsung suspends Galaxy Note 7 sales worldwide; recalling all 2.5M units sold th

In an announcement made on Friday, bigwig South Korean device manufacturer Samsung said that the sales of Galaxy Note 7 - the company's latest Galaxy Note flagship handset - are being suspended across the world, due to an issue with the handset's battery.

Samsung also added alongside that it is recalling and replacing all the 2.5 million units of the Galaxy Note 7 handsets which have been already sold worldwide till now, in the last barely two weeks of the August 19 availability of the handset in 10 countries.

According to the information shared by an unidentified Samsung official with Yonhap News Agency, the company's massive global recall of all the new Galaxy Note 7 handsets is an unprecedented move, which is a consequence of several reports that some units of the handsets had exploded while charging.

The official, who wanted to remain anonymous, also said that Samsung's investigations have revealed that the reported incidents of explosions of the newest Galaxy Note 7 handset are linked to its battery.

The official elaborated that the battery issue affecting Samsung's new Galaxy Note 7 handset accounts for "less than 0.1 percent of the entire volume sold," and added: "The problem can be simply resolved by changing the battery, but we'll come up with convincing measures for our consumers."

Companies: 
Region: 
Technology: