AT&T, T-Mobile stop exchanges for new Samsung Galaxy Note 7 handsets
On Sunday, two bigwig US wireless carriers, AT&T and T-Mobile, said in their respective statements that they have stopped exchanges for replacement units of Samsung's ill-fated Galaxy Note 7 smartphones for their customers.
The statements by carrier partners AT&T and T-Mobile come in the wake of recent reports about incidents involving overheating and even explosion of the new, replacement units of Galaxy Note 7. The new Note 7 units were supposed to solve the problem of potentially-explosive batteries in the initial version of the device.
With reports of overheating issues with the new Note 7 handsets having prompted Samsung to temporarily halt the production of the device to investigate into the matter, AT&T and T-Mobile have said they have stopped exchanging new Note 7s at this time.
About the move, AT&T spokesman Fletcher Cook said in an emailed statement released on Sunday that the company has, at the moment, stopped exchanging new Note 7 handsets, "pending further investigation of these reported incidents."
Similarly, T-Mobile also said in its Sunday statement that all sales of the new Note 7 and exchanges for replacement Note 7 handsets has temporarily been suspended by the company.