Apple launches repair program for ‘touch disease’ flaw affecting iPhone 6 Plus
In a recent post on its website, tech biggie Apple has announced the launch of a new repair program for the widely reported 'touch disease' hardware malfunction affecting iPhone 6s Plus handsets.
According to reports, the 'touch disease' flaw affecting the iPhone 6S Plus handsets manifests as a slight grey line at the top the handset's display, rendering the touchscreen of the device inoperable.
Because of the 'touch disease' issue, the users of the affected iPhone 6 Plus handsets have filed class action lawsuits against Apple.
However, as per Apple's claims on iPhone 6S Plus repair program page on its website, the 'touch disease' issue is not caused by a design flaw in the handset; rather, it is the result of repeated dropping of the handset by the users.
Apple has asserted that it has found that "some iPhone 6 Plus devices may exhibit display flickering or Multi-Touch issues after being dropped multiple times on a hard surface and then incurring further stress on the device." The company further added that it will repair iPhone 6S Plus handsets affected by the 'touch disease' flaw for a $149 service cost, provided that the handsets are "in working order" and their screen is not cracked or broken.
Apple also said that it will contact, and reimburse, iPhone 6S Plus owners who have already paid a repair fee for the 'touch disease' issue.